Ngành nghề
Nơi làm việc
Vương Kim Dung
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2020 đến 2020: Trưởng phòng/ Quản lý cấp trung tại FLAMINGO DAI LAI - FLAMINGO GROUP
• Oversees & conduct the training programmes that include web-based seminars, group sessions, training
videos, and more…
• Manage the new employee onboarding experience including, training facilitation, and building a process for
scalability across the workforce as: front desk, back office, kitchen, technical team …
• Reviews existing training materials produced by third parties to determine appropriateness and relevance;
videos, and more…
• Manage the new employee onboarding experience including, training facilitation, and building a process for
scalability across the workforce as: front desk, back office, kitchen, technical team …
• Reviews existing training materials produced by third parties to determine appropriateness and relevance;
Trưởng nhóm / ban tại MB AGEAS LIFE INSURANCE COMPANY
Class Training (Senior Trainer):
• To train to Military Bank employee the Insurance licensing course and Life Insurance Operation courses;
• To conduct the soft skill (Sales skill, presentation, time management...) to Sales staff of MBLA & MB Bank;
• To direct training to Sales supervisor / Area Sales Manager the Management course;
Cum the training development program leader:
• To translate / re-design and deliver all the training materials from Ageas Life (Belgium);
• To develop and design the syllabus for Licensing Course and Advance Management Course;
• To TTT to trainer and Sales Manager;
Cum the Quality Control leader:
• To supervise and track the Sales force to align the Company standard service and the company regulations;
• To co-operation to related functions to solve the customer complains / feedbacks;
• To build and set-up the measurable KPIs for customer consultant service;
• To support Sales Director on building up the Activities management system;
• Reporting all the training & quality control activities of Bancassurance channel.
• To train to Military Bank employee the Insurance licensing course and Life Insurance Operation courses;
• To conduct the soft skill (Sales skill, presentation, time management...) to Sales staff of MBLA & MB Bank;
• To direct training to Sales supervisor / Area Sales Manager the Management course;
Cum the training development program leader:
• To translate / re-design and deliver all the training materials from Ageas Life (Belgium);
• To develop and design the syllabus for Licensing Course and Advance Management Course;
• To TTT to trainer and Sales Manager;
Cum the Quality Control leader:
• To supervise and track the Sales force to align the Company standard service and the company regulations;
• To co-operation to related functions to solve the customer complains / feedbacks;
• To build and set-up the measurable KPIs for customer consultant service;
• To support Sales Director on building up the Activities management system;
• Reporting all the training & quality control activities of Bancassurance channel.
Trưởng nhóm / ban tại VINCOMMERCE CO., LTD - VINGROUP CORPORATION
Training management:
• Controlling the training data of over 14.000 staffs;
• Building up & administration the facilitates of all training room;
• Coordinating with Government Administration Units to hold Firefighting & Recuse course / Safety at work
for Operation Division;
• Analyzing the data and reporting the training activities of VinGroup’s staff;
• Planning the training schedule to support all subsidiary; Managing the training budget; Creating a survey
tool to evaluate the effectiveness of training & deploying the online training;
• Leading & Coordinating in some big campaigns and conferences (> 1.000 staffs)
Training:
• Conducting the orientation, culture and skills course;
• Supporting in build-up training material such as: culture / attitude / spirit & soft skills courses
• Controlling the training data of over 14.000 staffs;
• Building up & administration the facilitates of all training room;
• Coordinating with Government Administration Units to hold Firefighting & Recuse course / Safety at work
for Operation Division;
• Analyzing the data and reporting the training activities of VinGroup’s staff;
• Planning the training schedule to support all subsidiary; Managing the training budget; Creating a survey
tool to evaluate the effectiveness of training & deploying the online training;
• Leading & Coordinating in some big campaigns and conferences (> 1.000 staffs)
Training:
• Conducting the orientation, culture and skills course;
• Supporting in build-up training material such as: culture / attitude / spirit & soft skills courses
Quản lý tại VINACADEMY EDUCATION AND TRAINING CO., LTD – VINGROUP CORPORATION
• Planning and organizing all VinAcademy’s training courses, especially, to be in charge of English training
one and undivided;
• Be a contact person with other P&Ls about training activities (P&L: Profit & Loss = Vingroup’s Subsidiary
Company);
• To build up the system of trainee data & managing and archiving the document of training;
• Managing of printing, issuing, and archiving the training certificates, printed book and other periodical
training materials & all reports on training activities;
• Managing and training VinAcademy’s team of training coordinating collaborator all Vietnam.
one and undivided;
• Be a contact person with other P&Ls about training activities (P&L: Profit & Loss = Vingroup’s Subsidiary
Company);
• To build up the system of trainee data & managing and archiving the document of training;
• Managing of printing, issuing, and archiving the training certificates, printed book and other periodical
training materials & all reports on training activities;
• Managing and training VinAcademy’s team of training coordinating collaborator all Vietnam.
Khác tại VIETINBANK-AVIVA LIFE INSURANCE COMPANY
To conduct & planning the training courses, conferences, live meeting … for Vietinbank’s Staffs as well as
Vietinaviva’s Sales Managers (designing the frame of program content, building program details and
preparation, being in charge of logistic, participants…);
• Managing and archiving the document of training, trainee data….
• Controlling the printed book and other periodical training materials, stationary and training gifts…
• To set up and maintaining the training quality assessment system;
• To build up the training process;
• Setting up and maintaining the monthly incentive program aiming at commending and rewarding the best
trainer;
• Compiling the streamline;
• Following up and controlling the training cost;
• Making all reports on training activities;
• Drafting and issuing the official correspondence;
• Be the contact point with MoF about the company’s training activities;
Vietinaviva’s Sales Managers (designing the frame of program content, building program details and
preparation, being in charge of logistic, participants…);
• Managing and archiving the document of training, trainee data….
• Controlling the printed book and other periodical training materials, stationary and training gifts…
• To set up and maintaining the training quality assessment system;
• To build up the training process;
• Setting up and maintaining the monthly incentive program aiming at commending and rewarding the best
trainer;
• Compiling the streamline;
• Following up and controlling the training cost;
• Making all reports on training activities;
• Drafting and issuing the official correspondence;
• Be the contact point with MoF about the company’s training activities;
Kỹ năng
Proficient in English (both speaking & writing)
• Understand customer’s needs and sufficient handling customer’s inquiries.
• Proficient IT: Word, Access, Internet Explorer, email and Visual animation.
• Ambitious to learn acquired new skills through employment and creative projects;
• Teamwork: enjoy working in both team environments and independently;
• Good at communication skill, especially telephone communication skill;
• Good at presentation skill, to be able to train.
• Understand customer’s needs and sufficient handling customer’s inquiries.
• Proficient IT: Word, Access, Internet Explorer, email and Visual animation.
• Ambitious to learn acquired new skills through employment and creative projects;
• Teamwork: enjoy working in both team environments and independently;
• Good at communication skill, especially telephone communication skill;
• Good at presentation skill, to be able to train.
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- Tiếng Anh (Cao cấp)
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