Hồ sơ ứng viên

To be in charge of :
 Acting as a first point of contact: dealing with correspondence, email and phone calls.
 Reminding the Director of important tasks and deadlines.
 Typing, compiling and preparing reports, presentations and correspondence.
 Managing databases.
 Liaising with business partner, suppliers and clients.
 Collating and filing expenses.
 Miscellaneous tasks to support the Director, which will vary according to the sector and to the Director’s
remit, eg completing some corporate governance reporting (to ensure that the business is being run
properly and complying with legislation and regulations) or conducting research.

Under the guidance and supervision of Revenue Director, maintain smooth communication among all divisions and departments within company and properties. Prepare reports and provide assistance to the team.
 To be in charge of :
 Prepare reports on daily / monthly basis.
 Submit STAR data.
 Assist Revenue Analyst & team to monitor and analyze the reports.
 Assist E‐Commerce team to monitor guest’s reviews. Liaise and follow up with properties for actions.
 Double check Statement & Invoice (online travel agents) and send to Accounting department.
 Confirm Commission of GDS bookings.
 Follow up billing & payments of all contracts.
 Coordinate with Suppliers on contract status, and follow up the requires actions at the timely manner.
 Perform paper work tasks of the departments when needed.
 Support the Reservations & E‐Commerce team when required.
 Perform any other duties which may be assigned by the Revenue Director.

 To be in charge of :
Support PM:
 In administrative works to implement the MKT activities to improve the efficiency of MKT investment.
 Facilitate the cross function tasks to minimize the problem/issue generating during changing period (charge of
procedure…).
 Do honorarium for doctors, process and follow payment.
Support Sales force:
 Check and deliver sales' expenses.
 Promotional material.
 Support in IST & hospital meeting in event arrangement & management.
Report and record document:
 100% Post event report documented on the share points.
 100% Pre-approve, contract record carefully.
 Develop and submit documents for approving - make sure that all documents were compliant with local policy
and be signed and sent to related Dept/requestor on time.
 Generate expense report (planned/actual/accrual) and send to PMs monthly based on monthly expense report
of controller.
Secretarial and Administrative works:
 Carefully arranging BU meeting, booking air-ticket, hotel, transportation for WHC team.
 Insuring an efficient follow up of company procedures within marketing staffs (respect of deadlines, promotion
materials, flow of signatory procedures…etc…).

 To be in charge of :
 Updating the Activity Tracker on a monthly basis.
 Supporting all team members with general administrative tasks.
 Processing team expenses / costs.
 Preparing property option lists for all team members.
 Monitoring the teams absences, sick days, annual leave.
 Send out bi weekly reports of the team revenue performance.
 Assist with emailing potential clients and sending out various forms of marketing material.
 Inputting data into the site solutions database.
 Performing site inspections with potential clients.
 Visiting various landlords from time to time to collect building information.
 Responsible for filing all documentation within the office accordingly.
 Entering information into the Daylight database.
 Cold calling to establish new enquiries for the department.

 Property:
‐ Windsor Plaza Hotel – 18 An Duong Vuong, District 5, HCMC
‐ The Reverie Saigon Hotel/ Times Square – 22‐36 Nguyen Hue, District 1, HCMC
 To be in charge of :
 Following up event enquiries from guest and Sales person.
 Preparing event proposal, contract (paperwork), Banquet Event Order (BEO).
 Coordinate with Operation and related Department to handle booking from beginning until the end of
function.
 Customer service supporting after event.
 Report to Line Manager, Head of Department regarding monthly revenue.
 Supporting report from Sales system (Delphi & Opera) for Sales & Head of Department (Production &
Revenue).
 In charge some general tasks in Office (purchase and control Office facilities). Visa application, Hotel
booking & flight ticket for HOD’s business trip.

 Property: Norfolk Mansion
 To be in charge of :
 Assist Sales Department in paperwork accurately (making contract for long‐term and short‐term, letter and appendix for extension, letter offer for clients).
 Making reservation and upload into system specialize in OTA Booking (Online Travel Agent) and
handling all remaining issues related to OTA (special set up, Airport Pick Up service).
 Assist Sales Manager in making weekly report, monthly report, updating the figures of Monthly
 Occupancy, Daily Average Room Rate based on Smile system and Customer Relationship Management
(CRM), update List of Extension every week and remind Sales team keep following up pending cases
during the month upon Lease expiration.
 Filing all documents (papers and data in computer), back up and manage all data of Sales Department
every week.
 Assist Sales team make a site inspection with clients when Sales Coordinator/ Sales Executive absent
or busy. Have a task and duty as a Sales Coordinator/ Sales Executive when they take annual leave or vacation (receive hand over report and keep following up their situation).
 Making roster for Sales Team.
 Pick up phone, receive information and transfer to Sales person or Sales Manager.
 Set up, prepare and order stationary for Sales Office. Preserve all properties in the office.

To be in charge of :
 Responsible for events arranged by request from Sale Executive.
 Making contract and event booking order, monitoring and cooperation with other relevant
departments set up for event.
 Support and customer care in the preparation and the event takes place.
 Solve problems that arise after the event ends (invoices due and revised contract), etc....

 To be in charge of :
 Responsible for managing and sending all the Client’s briefs to the Italian Embassy in Hanoi.
 Reception.
 Support the implementation of simple operation of Visa allocation process.
 Making invoice and receiving Visa fee as a cashier.
 Answer telephone, fax, photocopy and send profile client list sent daily by email to the Embassy.

 Worked in position : Admin Officer
 To be in charge of :
 Checking bill (cashier) and daily report (gross sales and settlement).
 Updating accounting software (stock in and out of all ingredients).
 Checking and controlling wine cellar (including price from suppliers) based on report and bill.
 Tracking payment for all suppliers in whole month.
 Taking reservation and delivery order from customer on phone.
 Giving order food and beverage from suppliers and market.