Ngành nghề
Nơi làm việc
Lê Loan
Thông tin nghề nghiệp
5
Đại học
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
Nhân sự - Hành chính - Thư ký
❘ Kế toán - Kiểm toán
❘ Ngân hàng - Tài Chính
❘ Quản trị điều hành
❘ Trợ lý
Kinh nghiệm làm việc
Từ 2018 đến 2019: Nhân viên/ Có kinh nghiệm tại SILICON VALLEY BANK (COMMERCIAL BANKING- SANTA CLARA, CALIFORNIA, USA- RESEARCH AND RECONCILIATION TEAM)
- Performed operational accounting including daily settlement, reconciliation and periodic
certification of general ledger accounts related to loan
- Completed daily, weekly and monthly report
- Analyzed and reviewed of exception reporting
- Identified and implemented controls and process improvements
- Participated in projects and initiatives related to operations and reporting
- Collaborated with team members and business partners regarding current and documented procedures
certification of general ledger accounts related to loan
- Completed daily, weekly and monthly report
- Analyzed and reviewed of exception reporting
- Identified and implemented controls and process improvements
- Participated in projects and initiatives related to operations and reporting
- Collaborated with team members and business partners regarding current and documented procedures
Từ 2013 đến 2018: Nhân viên/ Có kinh nghiệm tại SILICON VALLEY BANK (COMMERCIAL BANKING- SANTA CLARA, CALIFORNIA, USA- GLOBAL DEPOSIT OPERATIONS TEAM)
- Performed the setup of on-boarding for new clients
- Performed the quality control and implemented process on all deposit, cash management
and international products offered by the bank
- Reviewed client tax certification forms for completeness, and monitored client profile
information for FATCA (Foreign Account Tax Compliance Act) compliance
- Managed daily operations and contributing towards successful service level agreements
- Provided operational support to internal business partners including Sales Teams and Cash
Management Implementation team
- Collected original agreements and perform CIP (Customer Identification Program) Compliant
for new foreign clients on the system
- Prepared and reviewed departments reports, procedures, desktop manuals and other tasks
as assigned
- Provided training to other team members
- Participated in UAT (User Acceptance Testing) of new system implementation
- Performed quality assurance process on all deposit products to minimize the internal errors
- Performed the quality control and implemented process on all deposit, cash management
and international products offered by the bank
- Reviewed client tax certification forms for completeness, and monitored client profile
information for FATCA (Foreign Account Tax Compliance Act) compliance
- Managed daily operations and contributing towards successful service level agreements
- Provided operational support to internal business partners including Sales Teams and Cash
Management Implementation team
- Collected original agreements and perform CIP (Customer Identification Program) Compliant
for new foreign clients on the system
- Prepared and reviewed departments reports, procedures, desktop manuals and other tasks
as assigned
- Provided training to other team members
- Participated in UAT (User Acceptance Testing) of new system implementation
- Performed quality assurance process on all deposit products to minimize the internal errors
Từ 2013 đến 2013: Nhân viên/ Có kinh nghiệm tại WELLSFARGO (RETAIL BANKING- SAN JOSE, CALIFORNIA, USEDENVALE BRANCH )
- Performed wide range of services including document preparation, address change, stoppayment, account closings, hold/pledges, transfers, processing check orders) and problem resolution
- Provided prompt quality customer service along with support Bankers and store management - Solicited new account, cross sells products and services
- Followed-up on teller referrals
- Performed 40% time on cash transaction (teller side)
- Provided prompt quality customer service along with support Bankers and store management - Solicited new account, cross sells products and services
- Followed-up on teller referrals
- Performed 40% time on cash transaction (teller side)
Từ 2011 đến 2012: Nhân viên/ Có kinh nghiệm tại SHINHAN BANK (VIETNAM) LTD. (BIEN HOA INDUSTRIAL ZONE 1, BIEN HOA, DONG NAI, VIET NAM- REMITTANCE TEAM)
Outward and Inward Remittance (both local and foreign currencies):
- Processed daily remittance transactions and prepared Swift payments
- Ensured all processes to comply with regulatory compliance requirements and internal
control - Handled customers and counter-parties inquiries
- Resolved any discrepancies on returned transactions
- Recorded missing documents from customers and followed- up
- Prepared weekly and monthly reports
- Assisted administrative duties and other miscellaneous activities as assigned by the line manager
- Participated in UAT (User Acceptance Testing) of new system implementation
- Supported other departments like Loan, Account opening
- Processed daily remittance transactions and prepared Swift payments
- Ensured all processes to comply with regulatory compliance requirements and internal
control - Handled customers and counter-parties inquiries
- Resolved any discrepancies on returned transactions
- Recorded missing documents from customers and followed- up
- Prepared weekly and monthly reports
- Assisted administrative duties and other miscellaneous activities as assigned by the line manager
- Participated in UAT (User Acceptance Testing) of new system implementation
- Supported other departments like Loan, Account opening
Từ 2010 đến 2011: Nhân viên/ Có kinh nghiệm tại HSBC BANK (VIETNAM) LTD. (HO CHI MINH CITY VIETNAMPERSONAL FINANCIAL SERVICES TEAM)
- Coordinated with Treasury to get quotation for Dual Currency Deposit (DCD)
- Supported Service Delivery to process DCD- Managed and prepared DCD documents
(confirmation letters to customers, indicative term sheet, key feature documents)
- Coordinated with Marketing, e-Channel, Legal department to publish DCD on Internet and
uploaded DCD documents on Intranet
- Recorded sales and prepared reports of DCD each month
- Managed Unit Trust (UT) documents
- Recorded sales for each month and prepared reports of UT each quarter
- Supported Service Delivery to process DCD- Managed and prepared DCD documents
(confirmation letters to customers, indicative term sheet, key feature documents)
- Coordinated with Marketing, e-Channel, Legal department to publish DCD on Internet and
uploaded DCD documents on Intranet
- Recorded sales and prepared reports of DCD each month
- Managed Unit Trust (UT) documents
- Recorded sales for each month and prepared reports of UT each quarter
Kỹ năng
English
Computer Skills, Internet
Environments
Hard-working
Fast-learner
Work under pressure
Attention to details
Well-organized
Commitment
Work as team member as well as
independently
Computer Skills, Internet
Environments
Hard-working
Fast-learner
Work under pressure
Attention to details
Well-organized
Commitment
Work as team member as well as
independently
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
- Cử nhân
Mục tiêu nghề nghiệp
Dedicated professional with 7 years of experience in the banking and finance sector. Hoping to obtain a banking position to apply strong experience working in various departments of banks for the benefit of the company.