Ngành nghề
Nơi làm việc
Chu Thị Minh Huệ
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2001 đến 2021: Giám đốc/ Quản lý cấp cao tại CASTROL BP PETCO CO., LTD. (CBP)
Customer Service Manager
om 2007) – my latest role until now as described below:
− Manage/ lead Customer Service and Admin Team with 7
people and be responsible for coaching/ training for staffs as well
as managing all aspects of the Customer Services & Admin
Works to ensure high satisfaction of internal & external customers
and process compliances.
− Lead the team to manage all customers’ complaints/ enquiries
Joining CBP in 2001, in the early stages of my career with CBP, I
progressed through a variety of roles from Customer Service
Executive, Data Analysis/ Sales Admin to Customer Service
Manager (from 2007) – my latest role until now as described below:
− Manage/ lead Customer Service and Admin Team with 7
people and be responsible for coaching/ training for staffs as well
as managing all aspects of the Customer Services & Admin
Works to ensure high satisfaction of internal & external customers
and process compliances.
− Lead the team to manage all customers’ complaints/ enquiries
om 2007) – my latest role until now as described below:
− Manage/ lead Customer Service and Admin Team with 7
people and be responsible for coaching/ training for staffs as well
as managing all aspects of the Customer Services & Admin
Works to ensure high satisfaction of internal & external customers
and process compliances.
− Lead the team to manage all customers’ complaints/ enquiries
Joining CBP in 2001, in the early stages of my career with CBP, I
progressed through a variety of roles from Customer Service
Executive, Data Analysis/ Sales Admin to Customer Service
Manager (from 2007) – my latest role until now as described below:
− Manage/ lead Customer Service and Admin Team with 7
people and be responsible for coaching/ training for staffs as well
as managing all aspects of the Customer Services & Admin
Works to ensure high satisfaction of internal & external customers
and process compliances.
− Lead the team to manage all customers’ complaints/ enquiries
Trợ lý kinh doanh tại VIETNAM MOTOR CORPORATION (VMC)
Sales Secretary
From 1997 to 2001
− Worked as a Sales Secretary who welcomed customers coming
to the showroom, in charge of making quotations, invoices,
contracts, reports and other relating documents to support car
sales.
− Had chances to contact with many VIP and sold cars to
customers who came to the showroom.
From 1997 to 2001
− Worked as a Sales Secretary who welcomed customers coming
to the showroom, in charge of making quotations, invoices,
contracts, reports and other relating documents to support car
sales.
− Had chances to contact with many VIP and sold cars to
customers who came to the showroom.
Kỹ năng
• Excellent communication both in verbal & written with good impact to the audiences.
• Very good at reading and analysing data serving the right business strategies.
• Excellent project management with many successful deployments of digital projects.
• Excellent presentation skills with visualized ideas attracting audiences
• High leadership skills with good coaching and training for staffs to be a professional team.
• Very good at reading and analysing data serving the right business strategies.
• Excellent project management with many successful deployments of digital projects.
• Excellent presentation skills with visualized ideas attracting audiences
• High leadership skills with good coaching and training for staffs to be a professional team.
Ngoại ngữ
- Tiếng Anh (Cao cấp)
Học vấn bằng cấp
- Cử nhân tiếng anh từ 1996 - 2000 tại Đại học Khoa Học Xã Hội & Nhân Văn TP.HCM
Degree Type: Bachelor of English
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