Ảnh đại diện Hiền ()
Nguyễn Thị Phương Hiền
0915570***
Đà Nẵng
phuonghie***@gmail.com
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*** / 2 Nguyễn Xuân Nhị, Hòa Cường Nam Phường, Quận Hải Châu, Thành phố Đà Nẵng, Việt Nam
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Đà Nẵng
Ngân hàng - Tài Chính
Kinh nghiệm làm việc

Từ 2020 đến 2003: Khác tại Quang Nam Knitwear, Quang Nam, Dien Ngoc
Experience & Achievement
 Supervisor in Both Human Resource and Production - 08/2003 to 11/2003
 Human Resource Officer - 08/2002 to 07/2003
 Followed programs closely to assess effectiveness and make proactive changes to meet changing
demands. Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
 Devised hiring and recruitment policies company employees and collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training
processes.
 Collaborated with senior management and performed helpful tasks, including benefitsanalysis,
corrective action planning and big-picture data capturing.
 Collaborated with internal teams to streamline operations across materials handling, production and shipping. Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
 Conducted routine inspections of incoming materials to check quality and compliance with established product specifications. Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
 Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Từ 2003 đến 2004: Khác tại Biz Solution Co, Ho Chi Minh City
Experience & Achievement
 Project Supervisor for Nestlé’s Milk & Cereal - 12/2003 to 04/2004
 Developed and initiated projects, including managing costs, schedule and performance.
 Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
 Increased savings by initiating and fostering relationships with vendors to communicate on problemareas and work closely to resolve.
 Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
 Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
 Recruited, hired and supervised resources to staff project team.
 Drove team success through shared vision and recognition of quality performance.

Từ 2012 đến 2020: Khác tại CDMA Mobile Phone - SK Telecom - Da Nang Branch
Experience
 Manager of Advertising and Promotion Section - 01/2010 to 01/2012
 Advertising and Promotion Expert - 01/2008 to 12/2009
 Indirect Distribution Expert - 09/2005 to 12/2007
 Worked with marketing teams to create, deploy and optimize effective campaigns for mobile
telecommunication clients. Transformed corporate website and social media platforms to better engage customers and promote sales.
 Increased credibility and client awareness by developing technical/nontechnical marketing collateral and presentations, public relations campaigns, articles and newsletters
Planed and developed creative programs and events to meet business goals, including partnership building, event sponsorship, activation platforms and consumer experience design.
 Recruited and hired experienced contractors to complete projects on time and within budget requirements.
 Developed standard and emergency operating procedures for receiving, handling, and storing, shipping and salvaging products and organized financial reporting to enhance productivity.
 Documented safety action plans, quality initiatives, and team performance in system.
 Supervised employees and employee training to communicate best practices, optimize productivity and decrease process lags.

Từ 2002 đến 2020: Khác tại Banyan Tree Hotels & Resorts – Angsana & Banyan Tree Lang Co
xperience
 Financial Controller - 07/2020 to 11/2020
 Acting Financial Controller - 1/2020 – 6/2020
 Assistant Financial Controller - 01/2017 to 12/2019
 Chief Accountant - 3/2015 to 12/2016
 General Accountant - 4/2013 to 2/2015
 Secretary Cum Pay Master - 2/2012 to 3/2013
 Introduce internal controls to monitor critical areas of financial control and devise corrective actions to address risks or deficiencies.
 Plan budgets, authorize expenditures, monitor accounting processes, establish service rates and coordinate financial reporting to oversee all fiscal procedures.
 Collaborate with executive team in preparation and publishing of annual capital and operating budgets, forecasts and all financial reporting and analysis to help strategically direct business operations and strengthen controls.
 Keep track and measure achievement in cost savings by implementing in-house benefits and payroll systems for over employees and formulate strategic plans and support tactical initiatives to execute costsavings deliverables.
 Mitigate risk by implementing internal controls and safeguards for revenues and expenditures.
 Provide treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
 Review contracts financially impacting company and counsel executive leaders on impact contracts
would have on company operations.
 Create and distribute reports on internal and external finances, audits and budgets together with
analyzing financial audit information and made recommendations to improve efficiencies.
 Partner with auditors on annual audits and realize compliance with governmental tax guidelines.
 Set up and improve accounting systems and processes to meet business needs and maximize
effectiveness of operations.
 Supervise accurate, efficient and compliant completion of monthly financial reporting packages and
accurately completed financial statement audits and thoroughly reviewed results.
 Complete year-end close processes with the team through effective supervision financial functions and
regular treasury transactions.
 Train staffs and related department to use operation software to prepare external audit documentation
and financial reports to assist management board in operational planning and key decision making.
 Provide guidance on policies and procedures to harmonize responses, provide appropriate investigation
actions and reach resolution of grievances.
 Support program managers in providing procedural training on finance and accounting
 Enhance branch production rates by handling staff conflicts, evaluations, hiring/termination processes,
coaching employees on company protocol and payroll operations.
 Forecast expected personnel demands and developed forward-thinking approaches to achieve objectives.
 Develop succession plans and promotion paths for Finance staff.
Achievement:
 Increase internal audit score from below requirement in 2015 to meet requirement level in 2016 and
achieve satisfactory level in 2017.
 Enhance good relationship with tax audit from government year on year to no issue from tax audit from
year 2015.
 Set up payroll system and interface with accounting system.
 Re-set up mapping and fix interface issue from sales system to accounting system in 2015 to eliminate
manual posting.
 Re-set up mapping and fix reconciliation issue from inventory and cost system to accounting system in
2016 and change inventory method from periodic to perpetual.
 Upgrade sales system, inventory and cost control system and accounting system from old version to new
version.
 Best Department (Finance) in learning and development in 2019
 Best Manager in learning and development in 2019
 Best Score Department (Finance) in product knowledge quiz since 2017 and the champion in 2019.

Từ 2002 đến 2020: Khác tại Banyan Tree Hotels & Resorts – Angsana & Banyan Tree Lang Co
xperience
 Financial Controller - 07/2020 to 11/2020
 Acting Financial Controller - 1/2020 – 6/2020
 Assistant Financial Controller - 01/2017 to 12/2019
 Chief Accountant - 3/2015 to 12/2016
 General Accountant - 4/2013 to 2/2015
 Secretary Cum Pay Master - 2/2012 to 3/2013
 Introduce internal controls to monitor critical areas of financial control and devise corrective actions to address risks or deficiencies.
 Plan budgets, authorize expenditures, monitor accounting processes, establish service rates and coordinate financial reporting to oversee all fiscal procedures.
 Collaborate with executive team in preparation and publishing of annual capital and operating budgets, forecasts and all financial reporting and analysis to help strategically direct business operations and strengthen controls.
 Keep track and measure achievement in cost savings by implementing in-house benefits and payroll systems for over employees and formulate strategic plans and support tactical initiatives to execute costsavings deliverables.
 Mitigate risk by implementing internal controls and safeguards for revenues and expenditures.
 Provide treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
 Review contracts financially impacting company and counsel executive leaders on impact contracts
would have on company operations.
 Create and distribute reports on internal and external finances, audits and budgets together with
analyzing financial audit information and made recommendations to improve efficiencies.
 Partner with auditors on annual audits and realize compliance with governmental tax guidelines.
 Set up and improve accounting systems and processes to meet business needs and maximize
effectiveness of operations.
 Supervise accurate, efficient and compliant completion of monthly financial reporting packages and
accurately completed financial statement audits and thoroughly reviewed results.
 Complete year-end close processes with the team through effective supervision financial functions and
regular treasury transactions.
 Train staffs and related department to use operation software to prepare external audit documentation
and financial reports to assist management board in operational planning and key decision making.
 Provide guidance on policies and procedures to harmonize responses, provide appropriate investigation
actions and reach resolution of grievances.
 Support program managers in providing procedural training on finance and accounting
 Enhance branch production rates by handling staff conflicts, evaluations, hiring/termination processes,
coaching employees on company protocol and payroll operations.
 Forecast expected personnel demands and developed forward-thinking approaches to achieve objectives.
 Develop succession plans and promotion paths for Finance staff.
Achievement:
 Increase internal audit score from below requirement in 2015 to meet requirement level in 2016 and
achieve satisfactory level in 2017.
 Enhance good relationship with tax audit from government year on year to no issue from tax audit from
year 2015.
 Set up payroll system and interface with accounting system.
 Re-set up mapping and fix interface issue from sales system to accounting system in 2015 to eliminate
manual posting.
 Re-set up mapping and fix reconciliation issue from inventory and cost system to accounting system in
2016 and change inventory method from periodic to perpetual.
 Upgrade sales system, inventory and cost control system and accounting system from old version to new
version.
 Best Department (Finance) in learning and development in 2019
 Best Manager in learning and development in 2019
 Best Score Department (Finance) in product knowledge quiz since 2017 and the champion in 2019.
Kỹ năng

 Internal control management
 Strategic Planning
 Budget development
 Financial management
 Team management
 Relationship development
 Marketing and advertising
 Succession planning
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