Ngành nghề
Nơi làm việc
Lê Tấn Lực
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2018 đến 2021: Kiểm sát viên tại KHÁCH SẠN AQUARI (có người hướng dẫn)
Giám sát công việc lễ tân tại khách sạn quốc tế 3 sao.
Khác tại Currently employed at Hotel
WORK DESCRIPT ION
- Responsibility for the entire operation at the Reception.
- Answer general phone calls.
- Check in and check out for the guests, as well as handle cashier position.
- Know and be familiar with all documentation and stationery for daily operation.
- Know and be familiar with computer for documentations.
- Take order with incoming and outgoing emails with Sales Dept.
- Excellent interpersonal skills.
- Always maintain a courteous attitude towards customers and settle problem to the guest also.
- Ability to work under pressure.
- Natural ability to work on own initiative or as part of a team.
- Ability to be a team leader
- Responsibility for the entire operation at the Reception.
- Answer general phone calls.
- Check in and check out for the guests, as well as handle cashier position.
- Know and be familiar with all documentation and stationery for daily operation.
- Know and be familiar with computer for documentations.
- Take order with incoming and outgoing emails with Sales Dept.
- Excellent interpersonal skills.
- Always maintain a courteous attitude towards customers and settle problem to the guest also.
- Ability to work under pressure.
- Natural ability to work on own initiative or as part of a team.
- Ability to be a team leader
Khác tại WAITER
WORK DESCRIPTION
- Welcome and greeting guests.
- Possess information useful for guests about restaurant as food, wine and all the facilities.
- Take reservation for the guests.
- Know and practice work safe and accident prevention rules.
- Make general necessary information announcement to advise guests
- Handle bartender position when required.
- Excellent interpersonal skills.
- Always maintain a courteous attitude towards customers and settle problem to the guest to a satisfactory result
- Ability to work under pressure.
- Natural ability to work on own initiative or as part of a team.
- Staff rostering
- Handling Guest complaints
- Performing MOD role weekly
- Handling room reservations and allocation
- Training new staff in policy and procedures in line with SOP’s
- Staff discipline and welfare
- Very flexible with working to fill in due to illness or staff not arriving for work
- Perform a Leadership role to the FO Staff
- Welcome and greeting guests.
- Possess information useful for guests about restaurant as food, wine and all the facilities.
- Take reservation for the guests.
- Know and practice work safe and accident prevention rules.
- Make general necessary information announcement to advise guests
- Handle bartender position when required.
- Excellent interpersonal skills.
- Always maintain a courteous attitude towards customers and settle problem to the guest to a satisfactory result
- Ability to work under pressure.
- Natural ability to work on own initiative or as part of a team.
- Staff rostering
- Handling Guest complaints
- Performing MOD role weekly
- Handling room reservations and allocation
- Training new staff in policy and procedures in line with SOP’s
- Staff discipline and welfare
- Very flexible with working to fill in due to illness or staff not arriving for work
- Perform a Leadership role to the FO Staff
Kỹ năng
Microsoft Office Word Excel plus SMILE Property Management system
Ngoại ngữ
- Tiếng Anh (Trung cấp)
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