Ảnh đại diện Minh (AT2277)
Lê Khoa Nhật Minh
17/08/1991
0903874***
Tp Hồ Chí Minh
nhatminhlk1***@gmail.com
Nam
*** Đỗ Tấn Phong Phường 9, Q. Phú Nhuận
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Thông tin nghề nghiệp

7
Đại học
Độc thân
Trưởng phòng/ Quản lý cấp trung
Tp Hồ Chí Minh
Kinh nghiệm làm việc

Từ 2016 đến hiện nay: Trưởng phòng/ Quản lý cấp trung tại Berjaya Gia Thinh Technology Investment JSC
*Sale Management
- Developing a business plan and sales strategy for the market that ensures attainment of assigned sales goals and profitability.
- Planning and managing sales territory with regular reporting to Director
- Providing the necessary information to other depts. in the company (Designing, Production, Purchasing…) to make a project plan.
- Responsible for promotions plan with Agents
- Responsible for the marketing activation plan and budget.
- Supervising and evaluating the effection of the marketing activation plan in the markets.
- Surveying the market regularly to looking for new solutions and ideas to improve sales and the quality of products.
- Updating on competitors offers and markets intelligence and sharing information with BOD.
- Maintains contact with all clients in the market area to ensure high levels of client satisfaction
*Staff
- Managing, training, and overseeing staff
- Assigning tasks to Retail Officers and Supervisors.
- Ensuring that all staff members are performing their assigned duties.
- Setting sales goals and KPI for staff members.
- Overseeing hiring processes when there’s a vacancy in the staff.
*Operation
- Managing and overseeing administrative tasks in retail establishments.
- Responsible for the overall direction and daily management.
- Ensuring all customer complaints are addressed and handled in a professional and efficient manner
- Driving sales through effective use of the retail space
- Visiting customers and using their feedback to adapt selling strategies to their preferences
- Initiating changes to improve the business, such as revising closing hours to ensure the POS can compete effectively in the local market
- Creating plans to acquire new customers.
- Analyzing sales and revenue reports and make forecasts
- Working with Agents to build a plan to develop more POSs and increase terminals.
- Deploying activation programs for each provinces to increase revenue
*Cooperate with other departments
- Cooperating with Marketing team to build MKT strategies and activation plan.
- Cooperating with Field Support team to ensure equipment at POSs work effectively
- Cooperating with Network team to ensure stable FTTH for POSs
- Cooperating with Software team to update information about new versions on terminal.
*Report to BOD
- Reporting difficulties and proposing solutions
- Reporting on time and weekly update to Board of Directors

Từ 2014 đến 2016: Trưởng nhóm / ban tại Au Chau Fashion & Comestic Co.Ltd
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensures availability of merchandise and services, maintaining inventories.
- Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
- Protects employees and customers by providing a safe and clean store environment.
- Monitor inventory levels and order new items.
- Develop and arrange promotional material and in-store displays.
Deliver excellent service to ensure high levels of customer satisfaction.
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
- Contributes to team effort by accomplishing related results as needed
- Other duties as assigned

Kỹ năng

Microsoft skill
Teamwork
Leadership
Negotiation
Operation Management
Stock Management
Sale Management
Data Analysis
Customer Service
English
Ngoại ngữ

- Tiếng Anh (Trung cấp)
Học vấn bằng cấp

- Cử nhân từ 2009 - 2012 tại Trường Đại học Mở TP.HCM (ngành học: Luật Tài chính - Ngân hàng)
Mục tiêu nghề nghiệp

- Applying experience in chain management skills and understanding of market development to become a professional leader, bringing value to customers. Thereby helping the Company increase the number of customers and expand the customer base.
- To sustain working for challenging jobs in companies with clear vision andstrategies resulting to become a valuable asset