Ảnh đại diện Tài (AH7951)
Trần Bội Tài
18/10/1991
0971181***
Hà Nội
sos_of_m***@yahoo.com
Nam
*** Minh Khai, Hai Bà Trưng, Hà Nội
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Thông tin nghề nghiệp

4
Đại học
Độc thân
Nhân viên/ Có kinh nghiệm
Hà Nội
18 triệu
Luật Tài chính - Ngân hàng
Kinh nghiệm làm việc

Từ 2018 đến 2020: Chuyên viên tại TDCX Thailand (in Bangkok)
 Handle ticket assigned from clients.
 Assist our community and help resolve inquiries empathetically, accurately.
 Become and remain knowledgeable about the client’s products and community
standards.
 Make well balanced decisions, personally driven to be an effective advocate for
community.
 Investigate and resolve issues that are reported such as requests for account
support and reports of potentially abusive content.
 Review reported content, respond to user inquiries with high quality and speed.
 Use market specific knowledge, signals and insights to spot and scope scalable
solutions to improve the support of community of users.
 Gather, analyze and utilize relevant data to develop ways to improve the overall
user experience on the site.
 Enforce the client’s Terms of Use by carefully monitoring reports of abuse on site.
 Identify inefficiencies in workflows and suggest solutions.

Từ 2017 đến 2018: Giám đốc/ Quản lý cấp cao tại Hyundai -Thanh Cong Vietnam
 Control, follow car manufacture sequence.
 Coordinate, adjust manufacture plan when needed.
 Make weekly/monthly report regarding to passenger car.
 Finding, investigate and purchase local part for commercial vehicle.
 Make initial order, negotiate contract with local suppliers.
 Collect paper to make payment.
 Other tasks by manager.

Từ 2014 đến 2015: Nhân viên/ Có kinh nghiệm tại Toyota Motor Vietnam - Purchasing Division.
 Receive, settle purchasing request from other division.
 Select suppliers, negotiate price to reduce cost.
 Planning scheduled for new project, progress following up and support (Facility,
Production preparation e.t.c)
 Training (for new suppliers) project management following Toyota standard.
 Audit and support supplier to improve project preparation activity and ensure
project milestone.
 Support current suppliers to improve Safety, Environment management
following Toyota Global's requirement.
 Making order, following and checking project status.
 Collect document in-needed to make payment for suppliers.
 Support localization development activity.
 Other tasks demanded by GM.

Từ 2013 đến 2013: Bán thời gian tại RunningBall Global Sports Data.
(Website: http://www.rball.com)
 Deliver information from football stadium.
Kỹ năng

- English skill: Good.
- Well-versed with MS office applications; good in Adobe Photoshop, Lightroom and other frequently-used Windows software.
- Communication skills: Good.
- Ability to adapt to new environment; to work under pressure, in group or individual.
Ngoại ngữ

- Tiếng Anh (Trung cấp)
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