Ngành nghề
Nơi làm việc
Lê Nhã Phương
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2010 đến 2011: Thư ký tại Vietnam Television Cable in HCMC
+ Making report and updating future plan for departments
+ Updating website & making announcement to customers, partners, departments
+ Coordinate internal departments and speed up departments’ assignment
+ Check and summarise idea of documents submitted to Director
+ Arrange working schedule and interpreting in meeting
+ Other tasks assigned by Channel Director
+ Updating website & making announcement to customers, partners, departments
+ Coordinate internal departments and speed up departments’ assignment
+ Check and summarise idea of documents submitted to Director
+ Arrange working schedule and interpreting in meeting
+ Other tasks assigned by Channel Director
Từ 2011 đến 2013: Chuyên viên tại ANZ Vietnam
+ Making report of all receiving application and reconcile MIS report
+ Report high risk cases, seeking approval or declining on system
+ Follow up and update new process on system
+ Handle team’s mail box and provide guidance to customers, branches, sales
Commercial bank + Checking and verifying document, fraud indicators following bank’s compliance
+ Ensure team’s turnaround time and members’ KPI
+ Check vendor’s TAT, SLA, accuracy quality and productivity
+ Checking payment history and decline application (if any)
+ Verify signature, accounts’ type, balance…
+ Filing & retrieving applications, docs, contracts, agreements…
+ Other tasks assigned by Credit Operations Department Manager
+ Report high risk cases, seeking approval or declining on system
+ Follow up and update new process on system
+ Handle team’s mail box and provide guidance to customers, branches, sales
Commercial bank + Checking and verifying document, fraud indicators following bank’s compliance
+ Ensure team’s turnaround time and members’ KPI
+ Check vendor’s TAT, SLA, accuracy quality and productivity
+ Checking payment history and decline application (if any)
+ Verify signature, accounts’ type, balance…
+ Filing & retrieving applications, docs, contracts, agreements…
+ Other tasks assigned by Credit Operations Department Manager
Từ 2013 đến 2015: Nhân viên/ Có kinh nghiệm tại YKK Group
+ Analyze to find out reasons leading to orders delayed, long lead-time…
+ Planning future stock and material, report of available inventory
+ Making forecast of upcoming orders, future production as capacity, materials…
+ Follow up pending orders, suggesting ideas for production improvement
Zipper production + Consolidating data on systems and pending ones
+ Coordinate between sales & productions sales for customers’ satisfaction
+ Cooperate and support for meeting target requirements
+ Co-ordinate with other departments for problems solving
+ Other tasks assigned by Operations Director
+ Planning future stock and material, report of available inventory
+ Making forecast of upcoming orders, future production as capacity, materials…
+ Follow up pending orders, suggesting ideas for production improvement
Zipper production + Consolidating data on systems and pending ones
+ Coordinate between sales & productions sales for customers’ satisfaction
+ Cooperate and support for meeting target requirements
+ Co-ordinate with other departments for problems solving
+ Other tasks assigned by Operations Director
Từ 2018 đến 2019: Trưởng nhóm / ban tại Fuji Xerox Vietnam
+ Making sales forecast & future business & promotion plan
+ Inventory planning, budget & operations cost control
+ Optimize, review & enhance current SOP, compose & release new SOP
+ Report of payment data, sales revenue, target, commision, KPI achievement
Hardware & Software + Procurement planning and processing: hardware, services, consumables…
+ Source, develop and negotiate with vendors, suppliers for cost effectiveness
+ System operating, control and update inventory and customers database
+ Process orders from different channels: E-commerce, direct sales, telesales..
+ Cooperate with internal departments: Dev, Marketing, Legal, Accounting…
+ Ensure departments’ SOPs, contracts follow company’s compliance
+ Procurement, inventory, nationwide warehouses and logistics control
+ Contracts management & database maintenance: customers info, inventory, SKU…
+ KPI setting up & performance monitoring
+ Handle issue, complaints, ad-hoc
+ Other tasks assigned by Regional Head
+ Inventory planning, budget & operations cost control
+ Optimize, review & enhance current SOP, compose & release new SOP
+ Report of payment data, sales revenue, target, commision, KPI achievement
Hardware & Software + Procurement planning and processing: hardware, services, consumables…
+ Source, develop and negotiate with vendors, suppliers for cost effectiveness
+ System operating, control and update inventory and customers database
+ Process orders from different channels: E-commerce, direct sales, telesales..
+ Cooperate with internal departments: Dev, Marketing, Legal, Accounting…
+ Ensure departments’ SOPs, contracts follow company’s compliance
+ Procurement, inventory, nationwide warehouses and logistics control
+ Contracts management & database maintenance: customers info, inventory, SKU…
+ KPI setting up & performance monitoring
+ Handle issue, complaints, ad-hoc
+ Other tasks assigned by Regional Head
Từ 2019 đến 2020: Giám đốc/ Quản lý cấp cao tại Capital Studio
+ New projects management: build up P&L, org chart, recruitment plan, workflow…
+ Payment reconciliation, contracts management
+ Procurement planning, progress control, T&C negotiation
+ Source, develop, assess and negotiate with vendors, suppliers for cost effectiveness
+ Planning sales revenue, promotion, control operations budget
Media, events, tickets + Optimize, review & enhance current SOP, compose & release new SOP
+ Ensure process, procedures are in company’s compliance
+ Build up projects’ finance & inventory system
+ Payment reconciliation, contracts management
+ Procurement planning, progress control, T&C negotiation
+ Source, develop, assess and negotiate with vendors, suppliers for cost effectiveness
+ Planning sales revenue, promotion, control operations budget
Media, events, tickets + Optimize, review & enhance current SOP, compose & release new SOP
+ Ensure process, procedures are in company’s compliance
+ Build up projects’ finance & inventory system
Kỹ năng
- Build up new systems and enhance current process, procedure
- Sourcing and developing vendors and suppliers
- Data analysis, planning and reporting skills
- Cost and expense management
- MS Office & systems processing (Salesforce, CRM, Concur, ODA, SAP…)
- Good Leadership & management skill
- Start-up environment experienced
- Presentation & time management
- Communication, negotiation and telephone skills
- Kaizen experienced and ability to work under pressure
- Problem solving and planning skills
- Sourcing and developing vendors and suppliers
- Data analysis, planning and reporting skills
- Cost and expense management
- MS Office & systems processing (Salesforce, CRM, Concur, ODA, SAP…)
- Good Leadership & management skill
- Start-up environment experienced
- Presentation & time management
- Communication, negotiation and telephone skills
- Kaizen experienced and ability to work under pressure
- Problem solving and planning skills
Ngoại ngữ
- Tiếng Anh (Trung cấp)
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