Mô tả công việc

1. JOB PURPOSES

  • Supervising and conducting centralized training programs; coaching and supporting the operations to run the business effectively and accomplishing other tasks assigned by Supervisor

2. JOB RESPONSIBILITIES

Training Center

  • Develop and conduct centralized orientation programs in accordance with company objective and CJ CGV International
  • Implement CJ CGV International’s core mandatory programs to cinema level
  • Implement conceptual training program for the company
  • Conduct training need analysis of area and design or develop training course appropriately
  • Develop training courses for cinema management
    • VN Elite Training Program
    • Management Basic
    • Management Advance

Customer Service Improvement

  • Support RCM/ CM in leading cinema training
  • Analyse customer feedback and complaint from VOC team’s report & Mystery Shopping report to come up with training actions to improve customer satisfaction

Special Project

  • Design & update training materials when needed
  • Coordinate with operations project leaders in term of training support for any activities to improve cinema performance
  • Perform other duties as assigned by Supervisor
Yêu cầu công việc

Education background

  • Graduated from College, University. Major in Hospitality would be preferable

Working Experience

  • Minimum 2 years in training or operations, possessing good training skill and knowledgeable in hospitality/ F&B industry

Required Competencies

  • Good command in both English and Vietnamese and Microsoft Office
  • Mature, tactful, innovative and progressive
  • Pleasant and outgoing personality
  • Strong management and interpersonal skill

Other qualifications

  • Able to work under tight time lines with pressure
  • Minimum 24 years old
Phúc lợi công việc
  • Bảo hiểm theo quy định
  • Thưởng
  • Chăm sóc sức khỏe
  • Tăng lương
Cách thức ứng tuyển

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Logo Công Ty TNHH CJ CGV Việt Nam Công Ty TNHH CJ CGV Việt Nam
Lầu 2, số 7/28, đường Thành Thái - Phường 14 - Quận 10 - TP Hồ Chí Minh.
Quy mô: hơn 200 nhân viên

Ngày đăng tuyển
27/12/2019

Nơi làm việc
Tp Hồ Chí Minh

Cấp bậc
Nhân viên/ Có kinh nghiệm

Ngành nghề
Khác

Kỹ năng
Tiếng Anh, tin học văn phòng

Ngôn ngữ trình bày hồ sơ
Bất kỳ

Trình độ học vấn
Cao đẳng

Kinh nghiệm làm việc
2 năm

Ứng viên
Nam nữ, từ 24 tuổi
Operations Training Specialist
Công Ty TNHH CJ CGV Việt Nam
Nộp đơn