Nhân Viên Quản Trị Điều Hành (Quản Lý Trung Tâm)

* Centre performance
- Propose the annual financial budgets including new sales, revenue, overhead costs and contributions
- Together with Academic Manager, propose the annual non-financial targets including: re-enrollment rate, lost teaching hours, CSS, etc...
- Propose plans and actions in order to achieve the approved annual budgets and targets
- Handle the building of relationships, communication, event planning and future potential business with local schools, universities and organizations
- Support the development of Corporate English business in cooperation with the Academic Team
- Manage and maintain the company’s overall organizational and community relationships
- Explore strategic relationships in cooperation with the Director of Advancement that can support and boost the company’s ongoing programs and services
* Centre operations
- Property management
- Maintain the building in proper conditions: tidy, clean and safe
- Maintain all facilities and equipment in proper conditions: clean, safe and workable
- Maintain AEG standards inside and outside the building: visual, billboard, posters, noticeboard
- Responsible for appropriate forecast and ordering of books and materials for center use
* Human resources
- Recruit, select, train and coach staff
- Manage Customer Care Officer and Academic Assistant and ensure close cooperation between the staff and Academic Team
- Manage the Reception Team in terms of the requisitioning and supply and inventory of the company’s Academic assets (books, Lego, STEAM resources, etc.)
* Operations
- Work with local authorities
- Follow the company policies, procedures, regulations, document and reporting systems and standards
- Maintain the company standards
* Academic involvement
- Work with Academic Coordinator/Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, AAs, staff
- Non-financial budgets
- Scheduling, teacher’s issues (if any), events and others where appropriate